Setting up your router
A step-by-step walkthrough for the office router that ships with your Enterprise plan.
If your Enterprise plan includes a Throughwire router, the box arrives pre-configured to your account. You only need to plug it in.
What's in the box
- One Throughwire router
- One power adapter
- One Ethernet cable
- A short setup card
Steps
- Plug the router into the power outlet.
- Connect the WAN port to your existing internet uplink (your office modem or wall jack).
- Wait about 60 seconds for the indicator light to turn solid.
- Connect any device to the Wi-Fi network printed on the bottom of the router.
That is the entire setup. The router authenticates to our network on first boot and routes every device on the local network through Throughwire automatically. There are no apps to install on individual devices.
Adding repeaters
If your office spans multiple floors, the repeaters in your kit extend the same network. Plug each repeater into a power outlet within range of the main router. They self-discover and join the network within a minute.
Need help?
If anything is not working as expected, contact your account manager or use the contact form. We can ship a replacement or remote-diagnose within one business day.