Service status
Checked Nov 2, 17:09 China time
Throughwire status
All systems operational
Throughwire is working normally. We check the network every 5 minutes, and problems appear here automatically.
Throughwire network
Last 30 days
Incidents
Oct 30, 2026
- Resolved
Connection issues for some users
Some users in China still could not connect through a few of our Los Angeles server groups. They were moved to working servers.
Oct 30, 10:00 to 16:00 · Resolved in 6 h
- Resolved
Singapore servers unavailable
Our Singapore server was unavailable for users in China. Service came back when a new Singapore server went live.
Oct 30, 03:30 to 15:25 · Resolved in 11 h 55 min
- Resolved
Connection issues in China
Many users in China had trouble connecting. We moved service to new servers, and connections came back as apps updated.
Oct 30, 03:30 to 10:00 · Resolved in 6 h 30 min
Oct 29, 2026
- Resolved
Connection issues for some users
Some users in China couldn't connect through one of our Los Angeles server groups. They were moved to working servers.
Oct 29, 03:30 to 05:05 · Resolved in 1 h 35 min
Oct 26, 2026
- Resolved
Connection issues in China
Many users in China had trouble connecting. We moved service to new servers, and connections came back as apps updated.
Oct 26, 17:00 to Oct 27, 11:00 · Resolved in 18 h
Times are China time (UTC+8). This page lists problems that affected a group of customers. If only your own connection has trouble, refreshing your subscription in the app usually fixes it.